Terms and Conditions Using the zoro77 Platform

By registering an account or using the zoro77 platform in any way, you confirm that you have read, understood, and agreed to comply with all Terms and Conditions stated herein. This agreement is legally binding and takes full effect from the date of your account registration.

If you do not agree with any part of these terms, you are advised not to use the zoro77 platform. Continued use of this platform following any amendment to the terms will be considered acceptance of the amended terms.

To register and use the zoro77 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration.
• Not listed on any self-exclusion register of any responsible gaming programme.
• Acting on your own behalf and not on behalf of any third party.
• Does not have another active account on the zoro77 platform (only one account is permitted per individual).
• The information you provide during registration is true, accurate, and up to date.

All new zoro77 users are required to complete a registration process that involves providing valid personal information. This information is used solely for identity verification, fraud prevention, and compliance with applicable legal requirements.

As part of the Know Your Customer (KYC) process, zoro77 reserves the right to request identity verification documents at any time, including but not limited to:

• Malaysian Identity Card (MyKad) or a valid passport.
• Proof of current residential address (utility bill, bank statement).
• Proof of the payment method used for the deposit.

Accounts that fail to complete KYC verification within the specified period may be temporarily suspended until the verification process is complete. Withdrawals will not be processed until KYC has been fully verified.

Zoro77 accepts a wide range of deposit methods popular among Malaysia users. All deposits are processed securely through verified payment systems. Supported deposit methods include FPX, Touch 'n Go eWallet, GrabPay, Maybank QR, CIMB Clicks, and cryptocurrencies including USDT and Bitcoin.

Important things you need to know about deposits:

• All deposits are processed instantly and will be credited to your account within minutes.
• Minimum and maximum deposit limits vary depending on the payment method selected and your account level.
• Zoro77 does not impose any hidden charges on deposits made via local payment methods.
• Deposits must be made using a payment method registered in your own name.
• Any attempt to deposit using a third-party account will result in transaction cancellation and account suspension.

Zoro77 is committed to processing all withdrawal requests promptly and transparently. Successfully verified withdrawal requests will be processed within the stipulated timeframe depending on the chosen withdrawal method.

1. Withdrawals via FPX and local bank transfers are processed within 1–3 business days.
2. Withdrawals via e-wallets such as Touch 'n Go and GrabPay are typically completed within 24 hours.
3. Crypto withdrawals are processed within 1–6 hours depending on network conditions.
4. Daily and weekly withdrawal limits apply based on your account level — VIP members enjoy higher limits.
5. Withdrawal requests cannot be cancelled once processed by the zoro77 finance team.

All withdrawals are subject to completed KYC verification. zoro77 reserves the right to request additional documents before approving any withdrawal if suspicious or unusual activity is detected on the account.

Zoro77 offers a variety of bonuses and promotions from time to time as a token of appreciation for our loyal players. All bonuses are subject to wagering (rollover) requirements clearly stated in each promotional offer.

General terms applicable to all zoro77 bonuses:

• The welcome bonus may only be claimed once per account, per IP address, and per device.
• Wagering requirements must be fully met before any winnings from bonus funds can be withdrawn.
• Zoro77 reserves the right to void any bonus if abuse or an attempt to manipulate the system is detected.
• Promotions cannot be combined with one another unless explicitly stated in the relevant promotion's terms.
• Expiry dates apply to all bonuses — unused bonus funds not utilised within the specified period will expire automatically.

All games offered on the zoro77 platform — including Live Casino, slots, fish shooting, and sports betting — are operated in accordance with fair and transparent rules. Every game outcome is determined by an independently certified Random Number Generator (RNG), ensuring complete fairness.

• Game results are final and cannot be disputed unless there is verifiable evidence of a technical failure.
• In the event of a technical disruption during an active game, zoro77 reserves the right to void the affected round and return the wager to the player.
• Players are solely responsible for understanding the rules of each game before they start playing.
• Confirmed bets cannot be cancelled once a game round has begun.

To protect the integrity of the platform and the comfort of all players, the following conduct is strictly prohibited on zoro77:

• Registering more than one account or using a false identity.
• Colluding with other players to manipulate game outcomes.
• Using automated software, bots, or any unauthorised assistance tools.
• Exploiting technical errors or platform bugs for personal gain.
• Laundering illicit funds through deposit and withdrawal activities on the platform.
• Threatening, harassing, or abusing any member of the zoro77 team.
• Sharing your account login credentials with any other party.

Zoro77 reserves the right to suspend or close any account at any time for reasonable grounds, including but not limited to detected fraudulent activity, breach of terms of use, or a request from the relevant authorities.

Players may also request the closure of their own account at any time by contacting the zoro77 customer support team. Account closure requests will be processed within 5 business days. Any legitimate funds in the account will be returned to the player after all required checks have been completed.

Zoro77 shall not be liable for any indirect, consequential, or punitive losses arising from the use of our platform, including but not limited to loss of profits, loss of data, or business interruption.

The total liability of zoro77 to any player shall not exceed the actual amount of funds deposited by that player in the 30 days prior to the claim being made. Players are solely responsible for ensuring that their use of the zoro77 platform complies with the laws applicable in their region.

Zoro77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. The latest version of the terms will always be available on this page, and the update date will be displayed at the top of the document.

It is your responsibility as a user to review this page from time to time to ensure you are always aware of the latest applicable terms. Continued use of the zoro77 platform after any amendment to the terms shall be deemed as your acceptance of the amended terms.

If you have any questions, confusion, or concerns regarding these Terms and Conditions, the zoro77 customer support team is available to assist you 24 hours a day, 7 days a week.

• Support email: [email protected]
• Live chat: Available directly on the zoro77 platform
• Response time: Less than 5 minutes via live chat

You may also refer to the FAQ us for answers to frequently asked questions, or visit the Responsible Gaming for more information on the self-control tools we provide.